Privacy Policy
Last updated: January 24, 2026
1. Introduction
Welcome to EggFlow. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our egg farm management and distribution services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
Personal Information
- Contact Information: Name, email address, phone number, and delivery address
- Account Information: Username, password, and account preferences
- Transaction Information: Purchase history, order details, and payment information
- Communication Data: Messages, feedback, and support requests
Automatically Collected Information
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent, and navigation patterns
- Location Data: IP address and general geographic location for delivery purposes
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and reservations
- Manage your account and provide customer support
- Send order confirmations, updates, and delivery notifications
- Improve our products, services, and user experience
- Communicate about promotions, new products, and special offers (with your consent)
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with delivery, payment processing, and system operations
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you have given us permission to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure password hashing and authentication
- Regular security audits and monitoring
- Role-based access controls
6. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data under certain conditions
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Receive your data in a structured, machine-readable format
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records are kept for accounting and legal compliance purposes as required by applicable regulations.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: privacy@eggflow.com
Phone: +63 (2) 8123-4567
Address: EggFlow Farm, Laguna, Philippines